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Saturday, December 1, 2012
Healing an Invisible Population ? Truth Be Told
I?ve been volunteering for Truth Be Told since 2009. It began with my attending a graduation at Lockhart prison, where I witnessed female inmates bravely sharing their stories (their truths) about what led them to prison ? not the crime, per say, but the much bigger, deeper picture that this nonprofit program asks incarcerated females to explore, which is: ?Looking back on your entire life, what are the decisions you have made (that you are accountable for) and the experiences you have had (that you are not responsible for) that slowly, but steadily, led you to where you are today, which is behind bars??
Their stories were raw, disturbing, heartbreaking, honest, humble, accountable, eye-opening and a game-changer for me. I no longer saw these women as criminals and inmates, but as broken human beings. To someone out there, these women were grandmothers, mothers, sisters, daughters and friends ? and somewhere along the way, most all of them had suffered by the hands of others first and then chosen to make decisions that would cause suffering for themselves and for others.
I heard somewhere that ?Hurt people hurt people, and healed people heal people.? I couldn?t agree more. Truth Be Told offers programming to women behind bars that evokes healing, self-understanding and self-acceptance, so that this invisible and broken population can love and forgive themselves first and then learn to love, forgive and have compassion for others. Every class we offer in prison promotes the 4 Cs: Community building, Creativity, Caring for self and Communication skills. Through a variety of methods that include creative writing, public speaking and movement, we offer opportunities for self-discovery, self-expression, truth-telling and trust-building. We are not a religious organization; we embrace all walks of faith and even those who have little or no faith.
One recurring theme that seems to come out of these classes every semester is the new awareness that ?I am not alone.? It?s a simple thought, but it can feel like a tremendous burden has been lifted off one?s shoulders when she has been walking through life feeling like no one could possibly ever understand her or care about her anymore.
We operate on a shoestring budget like most nonprofits. All our classes are facilitated by volunteers. This work is not only transformational for the women behind bars, but for the women beyond bars who are dedicating their time and energy to shine light on a population of women forgotten by many. Personally, I find it difficult to point the finger anymore at where the ?evil? begins. I just know that I want the healing to begin so that the cycle of crime, suffering, violence and desperation can be broken.
Source: http://truthbetoldcommunity.wordpress.com/2012/11/30/healing-an-invisible-population/
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the homespun heart: Family Night: Harvest Party!
Technically this was not a Family Night activity at our house - but I think it would make a great Family Night so I am sharing it here! There is so much variety you can do with a Harvest Party! It can be just you and your own children bobbing for apples and doing a sack race, or it could be with close friends and larger scale.
We are definitely grateful for these dear friends and what a joy filled my heart at having them all in our little place where we do life daily. And, I think it is safe to say as we move into celebrating Christmas that we have enjoyed this Fall to the FULL! So thankful and so blessed.
I know I have shared about how much we love being part of Classical Conversations {frequently referred to around here as CC!} and as we entered our third year, God provided an opportunity for me to start a group closer to home. Thus, we are in a new group this year, I am finding my way in a new experience and it has really and truly been blessed of God and such a blessing to us! We have made sweet new friends and have found a beautiful community that God orchestrated.
As I was working on the calendar for the year, I realized we would be gone all of December and wanted to figure out a way to do a party in lieu of a Christmas party. It seemed a natural choice to continue the Harvest party tradition and let that be our big seasonal party! One sweet mom in our group gifted me with taking the planning over and what a blessing to have her show up and set it all up - wow, the gift of beauty in such sweet form.
Here are a few favorite scenes from our fun {and wonderfully chilly!} morning together. Photos are a mix of beautifully edited pix from my sweet and talented friend Jen and mine are {as usual} straight-outta-the-camera:
We are definitely grateful for these dear friends and what a joy filled my heart at having them all in our little place where we do life daily. And, I think it is safe to say as we move into celebrating Christmas that we have enjoyed this Fall to the FULL! So thankful and so blessed.
Source: http://thehomespunheart.blogspot.com/2012/11/family-night-harvest-party.html
Wave Control Pro: Smartphone Wizardry Worthy of Obi-Wan
It's the holidays, and if your Android smartphone is feeling a bit neglected, I've got the perfect gift for it. Forget automating your life with remote-controlled garage door openers, motorized big-screen TV mounts, and electrically driven drapes -- that's all so last-century. Controlling your phone with a wave of your hand is where it's at this holiday, in my opinion.
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Sales Specialists And The Account Manager, Why Is There Conflict ...
Sales specialists or overlay reps are critical in complex B2B sales. The sales specialist is just what the name implies?a specialist in a certain area. It could be a product line, a market segment, a solution offering. Typically, sales specialists have very deep knowledge and experience in whatever they specialize in.
Sales specialists are very important in sales organizations and critical to account and territory managers. As our products and solutions become more complex, as they broaden, it is impossible for the account or territory manager to have deep knowledge in all the solutions.
Yet too often, I see conflict between the sales specialist teams and account managers. Rather than working together, they fight. It seems the conflicts come from a variety of areas, let?s look at just a few:
1. Poorly defined roles and responsibilities: Sales specialists are put in place and told to sell, but no engagement model has been defined. How they work with account and territory managers, the role each plays in identifying, qualifying, and pursuing opportunities is not defined. The specialists and account/territory managers are left to figure it out themselves?and usually they are too busy to do this. When any kind of specialist organization is put in place, it is important to clearly define how and when the account/managers should engage them and how they work together to win deals.
2. Territorialism: Account/territory managers are, by definition, territorial. They are accountable for a customer and territory. But sometimes, they make the mistake of becoming protectionist. They have to do everything themselves, they have to control everything going on in the customer or territory. Account/territory managers doing this are cheating themselves, their companies, and their customers. They can?t possibly be expert in everything, helping customers solve their problems. Account/territory managers must become resource managers?getting the right resources engaged in working with customers, at the same time maximizing share of customer and customer growth. Whether it?s sales specialists, partners, or others, they maximize customer and their success by leveraging resources as much as possible.
3. Arrogance: Sales specialists are heavy hitters?that?s why we have them. They have deep knowledge and expertise in a certain area. They naturally should be better in representing the solution to the customer than the account/territory sales person. They either ignore the plans and strategies the account/territory sales person has in place?blundering in blindly, confusing the customer and disrupting the strategies. Or when properly engaged, they fail to respect the capabilities of the sales person?their knowledge of the account/territory, the deep relationships they have, the access they have, their knowledge of how to get things done within the customer. Without the help and support of the account/territory sales people, specialists will not be as effective as they should be.
4. Shared success: The reason sale specialist functions exist is they increase the ability of the account/territory manager to be successful in presenting solutions to the customer. Account/territory manager?s maximize the ability of the sales specialist by identifying and engaging them in the right deals and helping them navigate the customer?s organization. Without each other, neither would be successful. Yet too often, both fail to recognize this and they fight.
5. Appropriate metrics: Both the sales specialist and the territory/account manager are driven to achieve their own goals. Yet sometimes, management sets them up to be in conflict by having metrics and goals that conflict. In several situations I?ve been involved in recently, I?ve seen both the specialists and territory account managers accountable for maximizing revenue?makes sense. But the sales specialist is driven to maximize revenue produced by their solution. The account managers is driven to maximize revenue produces in their territory/account. Often, the specialist?s deal is part of a larger deal and in that larger deal?the revenue credit the sales specialist gets is less than if it was sold by itself. There are better ways to measure each, account/territory managers are responsible for maximizing revenue growth in their territories. Sales specialists are responsible for maximizing solution placement?these aren?t in conflict, but too often simple revenue measurements miss this point. There are better, easier solutions.
We read about the importance of collaboration in driving sales performance in the future. Overlay and specialist teams are just one example of collaboration. There are many others, including channel, marketing, and other relationships. All are intended to maximize our impact and ability to creat value for customers. All are intended to maximize revenue growth and the success of each party.
The challenges we see in getting sales specialists and territory/account managers work effectively together are just the start. If we can?t do this, then we will never be able to collaborate effectively.
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Source: http://www.gamezone.nfo.ph/according-to-their-individual-real-fantastic-of-enough-time/
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